Vertex360 β€” EOFY 2026 Promotional Terms & Conditions
πŸ“… Offer period: 1–30 June 2026 πŸ†• New accounts only πŸ“ Australian NDIS providers πŸ“„ Version 2.0 β€” June 2026

EOFY 2026 Promotional Offers

These terms govern Vertex360's two EOFY 2026 promotional offers. They apply in addition to Vertex360's standard subscription terms and conditions available at vertex360.io/terms. Where there is a conflict, these promotional terms prevail for the duration of the offer period. By signing a Vertex360 subscription agreement during the promotional period, you accept the terms of the offer you have selected in full.

Both offers: Available to new Vertex360 accounts only. Organisations must not have held an active Vertex360 subscription in the 12 months preceding sign-up. Both offers close at 11:59 PM AEST on 30 June 2026. Cancellation fees apply under both offers β€” see the relevant offer section below.

πŸ“… Offer A β€” Month-to-month plan
What you get β€” Offer A
First month free. A 1-month paid subscription activates the offer.
Sign a new Vertex360 month-to-month subscription before 30 June 2026 and your first month is provided at no charge. A 1-month paid subscription is required to activate the offer β€” that becomes month two. If you cancel during the free month, the paid month is charged and the subscription is cancelled. Continue past the paid month and standard month-to-month billing applies from month three. No annual lock-in.
A1 Β· Promotional period
πŸ“…
Offer window and validity
β–Ό
1
Offer A is open from 12:00 AM AEST on 1 June 2026 and closes at 11:59 PM AEST on 30 June 2026 ("Promotional Period").
2
To qualify, the Licensee must execute the Vertex360 Month-to-Month Subscription Agreement and have the account activated within the Promotional Period.
3
Vertex360 reserves the right to withdraw, modify, or extend Offer A at any time during the Promotional Period by updating these terms at vertex360.io. Changes do not affect accounts already activated under the Offer prior to the change.
4
Offer A cannot be used in conjunction with Offer B, any other Vertex360 promotional offer, discount code, or negotiated pricing β€” unless explicitly confirmed in writing by Vertex360.
A2 Β· Subscription terms under Offer A
πŸ“Š
First month free β€” how it works
β–Ό
Month 1
Free β€” provided at no charge on activation
Month 2
Paid subscription β€” required to activate the offer
Month 3 onward
Standard monthly subscription fee, month-to-month
Minimum commitment
1 paid month required to activate the free month
1
Upon account activation during the Promotional Period, the Licensee's first month of access is provided at no charge ("Free Month"). The Free Month commences on the account activation date.
2
To activate the Offer, a 1-month paid subscription at the standard monthly rate is required. This paid month ("Activation Month") commences immediately after the Free Month ends and is billed at the standard monthly subscription rate.
3
If the Licensee cancels during the Free Month, the Activation Month fee is charged in full and the subscription is then cancelled. No access is provided beyond the end of the Activation Month billing period.
4
If the Licensee does not cancel during the Free Month, the Activation Month is billed and the subscription continues on a rolling month-to-month basis from month three at the standard monthly rate.
5
The Free Month has no monetary value. It cannot be transferred, redeemed for credit, or carried over.
A3 Β· Cancellation and fees β€” Offer A

Important: If you cancel during the free first month, the 1-month paid Activation Month is charged in full and the subscription is cancelled. There is no additional cancellation fee beyond the Activation Month charge.

⚠️
Cancellation during the free first month
β–Ό

Cancelling during the Free Month triggers the Activation Month charge. The subscription then ends β€” no ongoing billing applies.

1
If the Licensee cancels at any point during the Free Month, the Activation Month fee (one month at the standard subscription rate) is charged immediately upon cancellation. The subscription is then cancelled and no further charges apply.
2
The Licensee retains access to the platform until the end of the Activation Month billing period. No access is provided beyond that date.
3
No refund of the Activation Month charge is provided. The charge represents the minimum commitment required to activate the free month offer.
4
To cancel during the Free Month, the Licensee must notify Vertex360 in writing to [email protected] with the subject line "EOFY 2026 Offer A β€” Cancellation Request" and include the account name and activation date. Vertex360 will confirm the cancellation and Activation Month charge in writing within 5 business days.
β˜… Offer B β€” Annual upfront plan (best value)
What you get β€” Offer B
Pay for 12 months β€” access 15 months.
Sign an annual upfront subscription before 30 June 2026 and receive 3 months of Vertex360 access at no additional charge. Your 15-month access period begins on the date your account is activated. One upfront payment. No monthly billing. No rollover.

Offer B is exclusively available to new Vertex360 accounts paying the full annual subscription fee in one upfront payment. It is not available to existing subscribers, month-to-month plans, or accounts transferred from another Vertex Group product.

B1 Β· Promotional period
πŸ“…
Offer window and validity
β–Ό
1
Offer B is open from 12:00 AM AEST on 1 June 2026 and closes at 11:59 PM AEST on 30 June 2026.
2
To qualify, the Licensee must execute the Annual Subscription Agreement and remit full upfront payment within the Promotional Period. Agreements signed but not paid before 30 June 2026 do not qualify.
3
Vertex360 reserves the right to withdraw, modify, or extend Offer B at any time. Changes do not affect accounts already signed and paid under the Offer prior to the change.
4
Offer B cannot be used in conjunction with Offer A, any other promotional offer, discount code, or negotiated pricing β€” unless explicitly confirmed in writing by Vertex360.
B2 Β· Subscription terms under Offer B
πŸ“Š
15-month access period
β–Ό
Payment
Annual upfront β€” full 12 months paid at sign-up
Access period
15 months from account activation date
Bonus months
3 months at no additional charge
Billing model
Annual upfront only β€” no monthly billing under this offer
1
Upon payment of the annual upfront subscription fee during the Promotional Period, the Licensee receives access to the Vertex360 platform for 15 consecutive months from the account activation date ("Subscription Period").
2
The 3 bonus months are appended to the end of the standard 12-month paid term. They are not separable, transferable, or redeemable for credit or cash.
3
The Subscription Period begins on the date Vertex360 activates the account, typically within 2 business days of payment being received and cleared.
4
The annual fee paid covers months 1–12. Months 13–15 are provided at no charge as part of this Offer.
5
At the end of the 15-month Subscription Period, the account will transition to Vertex360's then-current standard annual or month-to-month plan. Vertex360 will provide no less than 45 days written notice before the transition date with pricing applicable at that time.
B4 Β· Cancellation and fees β€” Offer B

Important: Because Offer B involves an upfront annual payment in exchange for 3 bonus months, cancellation fees apply if the subscription is cancelled before the end of the 15-month Subscription Period. Read this section carefully before signing.

⚠️
Cancellation within the first month
β–Ό

A cancellation fee applies if the annual subscription is cancelled within the first 30 days of account activation.

1
If the Licensee cancels within the first 30 calendar days of the account activation date ("Early Cancellation Window"), Vertex360 will retain an amount equivalent to one month's equivalent subscription fee as a cancellation fee.
2
The cancellation fee is calculated as the total annual fee paid divided by 12. The remaining balance is refunded to the Licensee within 14 business days of the cancellation being confirmed in writing.
Cancellation fee (within first 30 days) = Annual fee Γ· 12 months Γ— 1
3
The 3 bonus months are forfeited in full upon any early cancellation. No compensation or credit is issued for the promotional portion of the Subscription Period.
βœ“ The conditions in this section apply equally to both Offer A (month-to-month) and Offer B (annual upfront) unless specifically noted otherwise.
S1 Β· Eligibility β€” both offers
πŸ‘₯
Who qualifies
β–Ό
1
Both offers are available to new Vertex360 accounts only β€” organisations that have not held an active Vertex360 subscription within the 12 months preceding the sign-up date.
2
Both offers apply to registered NDIS providers operating in Australia.
3
Neither offer is available to: existing Vertex360 subscribers; accounts migrating from a Supportly, Vertex Group, or affiliated product trial; or any account previously terminated by Vertex360 for cause.
4
An organisation may only take up one offer β€” Offer A or Offer B β€” not both.
S2 Β· General conditions β€” both offers
πŸ“‹
General terms
β–Ό
1
These promotional terms operate alongside and are subject to Vertex360's standard Terms and Conditions at vertex360.io/terms. In the event of conflict, these promotional terms prevail in relation to the relevant offer only.
2
Neither offer is transferable. The Licensee may not assign the benefit of either offer to any other entity without the prior written consent of Vertex360.
3
Vertex360 is a software tool to assist with NDIS practice management. It does not guarantee compliance with the NDIS Quality and Safeguards Commission standards, the NDIS Act, or any other applicable law. The Licensee is solely responsible for its own compliance obligations.
4
These terms are governed by the laws of the State of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria for any disputes arising under these terms.
5
Nothing in these terms limits the Licensee's rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) where those rights cannot be excluded.
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