Vertex360 Features
Vertex360 is committed to making NDIS services more accessible
for participants. From onboarding to providing long-term care
through an innovative system, Vertex360 does it all.
Vertex360 is committed to making NDIS services more accessible for participants. From onboarding to providing long-term care through an innovative system, Vertex360 does it all.

Vertex360 Features
Vertex360 is committed to making NDIS services more accessible for participants. From onboarding to providing long-term care through an innovative system, Vertex360 does it all.

Human Resource Management
The days of spending hours performing the hectic manual work are over. Modernize your HR and build a system that reflects your innovative approach. Manage your hiring, onboarding, employee data and HR workflows in one place.
With features such as in-app resume explorer, case notes, recruitment pipeline adjustment, and onboarding / rejection, as well as automated response handlers, an application tracking system (ATS) provides you with complete oversight of the hiring pipeline. The Core HR system allows you to manage your employees and stay on top of compliance, check their documents, make changes to their account, or offboard your employees all in one place to avoid getting into the nitty gritty of compliance with manual work. In short, it saves you a lot of time!
The dashboard offers a comprehensive overview of what’s going on in the HR department and where you stand, making the entire HR department process easier.
The Vertex360 HR system enables administrators to simultaneously manage participants and teams. The system includes numerous features that facilitate the tracking of applications requiring immediate attention. It also permits the supervisor to add new applicants to the review pipeline. The Human Resource system of Vertex360 provides administrators with an overview of all applicants, workers, and managers, as well as a wide range of reports and tools for managing employee data and viewing all applicants or managers.
The Vertex360 Human Resource system facilitates team management like never before. The system is dynamic and allows for real-time updates, so you are always aware of your team’s status. In addition, it offers a variety of features that make team management simple.
Participant Onboarding
Eradicating the paperwork is what we’ve achieved. From managing the participants’ support plan to managing their documents to adding multiple assessments with automatic expiry reminders, this system is a one big tool to manage all of that from a single portal.

Participant Management
Our platform enables them to quickly add participants to their services without needing paperwork or manual processes. This means that service providers can get started with their services faster, and participants can receive the care they need more quickly and hassle-free.
Workers portal / Support workers
The admins can use this portal to track workers and ensure they are up-to-date on their documentation, making this a great way to stay organized and ensure that your workers comply with your company’s policies. Workers can upload and modify pre-uploaded docs per requirement and view the profile of every assigned participant.


Instant Injury Form
Workers and service providers have access to the instant injury form on Vertex360, which allows them to report any injuries the participant faces and provides information on the intensity. The digital document makes it quick and easy to fill out and can be submitted with just a few clicks.
Service Provider Dashboard
Vertex360 organizes everything about your organization in a view, from the HR status to participants onboarding levels to recent applicants. This dashboard, at a glance, gives you a high-level overview of what’s happening in the organization without having to jump back and forth between pages.

Participants Listing
The participant listing feature of Vertex360 provides easy access to the participant’s documents, with clickable names that give a complete profile view. Find this frustrating? Our developers have installed a quick view button that displays a summary of the participant with an edit option on the listing.
To simplify the process a bit more, the search bar allows the service provider to search for any participant (active/inactive) without having to scroll through multiple profiles.
Centralized Search
Vertex360 utilizes the Spotlight search feature that allows users to find the information they need seamlessly in one central location. This is especially useful when users jump between multiple pages to find the necessary information. With spotlight search, users can type in a keyword or phrase and all relevant results, commanding the system to display them in one place.


Applicant Tracking System
Vertex360 (ATS) enables the electronic handling of recruitment needs. Our team utilizes the applicant tracking system to keep tabs on participants’ applications and phone screening, generate interview requests to potential participants via email or text message, and determine the result accordingly.
Workers Management System
Vertex360 Worker Management System is a comprehensive system that helps you to manage your workers effectively. The system includes a variety of features that allow you to track your workers’ performance, schedule shifts, and more. The system allows service providers to assign participants so that they align perfectly with their individual needs and stay compliant.


Forms Management & Designer
Vertex360’s form management system is easy to use and helps admins stay compliant. With multiple categories, it’s simple to keep track of all the forms that need to be filled out on high priority. The form consists of mandatory categories like risk management and medication information, making it easier for the service provider to analyze each detail quickly.
Forms Versioning & storage
With Vertex360 you can keep track of all the forms! The submitted forms contain multiple versions; service providers can maintain a history of previous form changes, retrieve any versions per requirement, and track any record simultaneously through this innovative system.
- Stored According to Category
- Submitted Form has Multple Versions


Automatic Contracts Generation
Vertex360’s Automatic Contracts Generation feature ensures that all NDIS service agreements are up-to-date and compliant with the latest NDIS standards. This feature streamlines the contract management process and saves time for both participants and providers.
- NDIS Service Agreement
- Transforms basic requirements into PDF
Complaints
Workers & Service Providers can lodge their complaints into the system against any participant or colleague. Service Provider gets to know about each complaint coming in from the worker, giving them a room to take the right actions and stay compliant.


Feedbacks
Feedbacks help Vertex360 team to upgrade services and generate better strategies on how to execute them according to the diverse needs of each worker and any member of the service providing team. We understand that everyone expects quick implementation of their feedback which is why Vertex360 takes its time to go through each feedback and work on them accordingly keeping in mind the urgency.
Worker’s Dashboard
The workers dashboard gives a look into an upgraded feature that keeps the workers on a roll. This central location simplifies document management for workers. From here, they can view the complete list of participants, and assigned participants so they’re right on track without wasting any time.
- List of Participants
- Number of Participants
- Documents Display


Worker’s limited control
Vertex360’s Automatic Contracts Generation feature ensures that all NDIS service agreements are up-to-date and compliant with the latest NDIS standards. This feature streamlines the contract management process and saves time for both participants and providers.
- Access to view docs
- Access to Submit only Instant Injury Form
- Upload Document