Claim offer
Module 5A landed on 1 July. We're covering the paperwork this August.
NDIS now requires Module 5A documentation for providers operating within Supported Independent Living scope. Sign up or upgrade to an annual Vertex360 plan this month and get the complete Module 5A SIL Document Pack — complimentary.
No extra line item. Added automatically to eligible annual plans signed up in August.
Module 5A SIL Document Pack
What providers say about Vertex360
"I've been working with Mutihir for a while now and he's been an outstanding account manager. He's organised, responsive and always follows through. He explains things clearly, makes the process easy and genuinely cares about getting the best outcome."
"We've been using the software for a few months now, and it's been working really well. The team at Vertex listens to our feedback, actively implements suggested improvements, and maintains great communication throughout the process."
"Vertex360 is an amazing product and has saved our company time and money, can't recommend this product enough for any business. Their customer service is second to none and always there to help and always available."
"We've had a wonderful experience with Vertex360 so far. Their team has been professional, knowledgeable, and incredibly supportive. A special thank you to our account manager, Edlee, who has gone above and beyond."
These are general reviews of the Vertex360 platform and service, not reviews of the Module 5A pack specifically — no provider has claimed the complimentary pack yet, since this offer is brand new for August.
Two reasons providers need this right now
Your next audit will ask about Module 5A.
If you're already registered for SIL, Module 5A isn't a future problem — it's a current gap. Providers who haven't updated their documentation are the ones most likely to be flagged at their next Practice Standards review. Getting this sorted now, rather than after a finding, is the difference between a quiet audit and a corrective action plan.
Adding SIL just got a lot less painful.
Expanding into Supported Independent Living usually means building an entire new documentation set from scratch before you can even start operating in scope. This August, that barrier is removed — you get the Module 5A pack as part of your plan, so you can focus on onboarding participants instead of drafting policy documents.
What actually changed
Following 1 July, the NDIS introduced Module 5A as part of the Practice Standards framework for providers operating within Supported Independent Living (SIL) scope. Providers seeking to retain or gain SIL scope need documentation that reflects this standard.
This section describes the change in general terms only. Confirm the specific clauses that apply to your registration with the NDIS Commission or your compliance advisor.
Why we're offering this now
Most providers haven't built Module 5A documentation yet — it's new. Building it internally takes time; buying it separately costs $550 inc. GST. This August, eligible annual sign-ups and upgrades get it as part of the offer, so the compliance gap and the cost gap close at the same time.
What you'll get
Module 5A SIL Mandatory Registration Policy and Procedures
Who this offer is for
- ✓ New sign-ups and existing client upgrades
- ✓ Subscriptions with 11+ participants
- ✓ Annual plans, paid upfront only
- ✓ Valid for August sign-ups only
Before you claim it
Is a template pack actually enough for an audit? +
The pack gives you a standard, NDIS-aligned starting point — not a finished, audit-ready set out of the box. You'll need to tailor it to your own processes, staffing, and state/territory obligations. See the full disclaimer below before relying on it.
What if I'm on a monthly plan? +
This offer is only available on annual plans paid upfront. If you're on a monthly plan, our team can talk you through switching as part of claiming the offer.
Do I need to be a brand-new customer? +
No. Existing clients who upgrade to an eligible annual, upfront plan with 11+ participants in August qualify too.
What happens after I submit the form? +
Our team checks your details against the eligibility criteria above and follows up to confirm your plan and process the offer. This isn't an instant automated checkout.
What if I have fewer than 11 participants? +
The complimentary Module 5A pack isn't available below 11 participants this August, but talk to our team — we may have other options for smaller providers.
Disclaimer — Module 5A SIL Document Pack
The Module 5A Supported Independent Living (SIL) Document Pack provided as part of this complimentary offer is a standard, template-based resource designed to reflect common practices under the NDIS framework. It is provided for general guidance only and does not constitute legal, compliance, or professional advice.
Providers are solely responsible for reviewing all documents and ensuring they are appropriately tailored to reflect their own business processes, service delivery model, staffing structure, and specific regulatory obligations under the NDIS Practice Standards and applicable state/territory legislation. Vertex360 makes no warranty that the pack, as supplied, is fit for use without modification and accepts no liability for outcomes arising from unmodified or inappropriate use of the templates.
Providers are strongly encouraged to have the documents reviewed by their own compliance officer or legal advisor prior to implementation.
Get your complimentary Module 5A pack
- Tell us a bit about your organisation. Our team will confirm eligibility and set up your plan — no automatic charges from this form.
Supportly by Vertex360 · Module 5A SIL Document Pack offer valid for August sign-ups only · See disclaimer above for full terms · This page is a marketing template — confirm all figures, dates, and included documents before publishing.
